Job Description:
Boys Town’s Systems Engineering team is seeking a Senior Systems Engineer. We are looking for an individual who will bring their expertise and the ability to challenge us daily, while bringing new ideas and concepts to the team. In this role you will architect, engineer, and administer cloud and on-premises system solutions. Your primary responsibilities will be supporting identity and access management (IAM) systems, Microsoft365 solutions and operating systems.NOTE: Applicants must be currently authorized to work in the United States on a full-time basis. We are not offering sponsorship to applicants for employment visa status.
MAJOR RESPONSIBILITIES & DUTIES:
Supports and ensures integrity and security for Identity Management and Security Systems
Responsible for deploying, maintaining, upgrading, and resolving issues with Active Directory, Entra ID, and Identity and Access Management Systems for HR System integration. This will include support for joiner, mover, & termination processes, as well as role-based access and other automated processes.Supports Identity Management for 3rd party applications, Azure Enterprise Applications, to include securing access using conditional access and MFA (Multi Factor Authentication) systems.Designs and supports authentication methodologies including Radius, LDAPS, SAML, Kerberos, PAM (Privileged Access Management), and certificate-based authentication.Designs, installs, and maintains the enterprise certificate environment.Works with Information Security to implement proper controls and security measures to protect local and cloud-based data.
Deploys and supports Microsoft365, MS Modern Desktop, and other SaaS solutions
Configures and supports Microsoft SaaS systems such as Exchange, SharePoint, and Teams.Architects the migration of on-premises files and data to SharePoint Online and OneDrive. Supports and secures data in SharePoint and OneDrive.With guidance from Information Security, implements DLP (Data Loss Prevention), sensitivity, and retention labeling to maintain integrity and security of data.Supports System Engineers with Endpoint Management and Security solutions for Windows workstation and servers, Android, and iOS devices.Assists System Engineers in the design and implementation of systems to manage security at the server operating system level, including hardening, patches, and firewalls.Responsible for Azure, AWS, and GCP Public Cloud platforms including identity, security, policy management, and cost allocation.Designs, implements, and manages other cloud SaaS Systems to reduce enterprise costs & complexity, while increasing reliability.
Designs and implements system solutions.
Collaborates with operation staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes; works with executive team members, decision makers, and stakeholders to define business requirements and systems goals, and to identify and resolve business systems issuesInstalls, maintains, and troubleshoots operating systems including Microsoft Windows Server and assists in troubleshooting enterprise database systems including Oracle and Microsoft SQL.Installs and troubleshoots TCP\IP support infrastructure including DHCP, DNS (Domain Name System), and other IP based technologies.Builds and maintains complex real time monitoring systems to monitor critical business applications, alert key personnel in the event of failure, and perform trending and capacity analysis.Assists in supporting and securing internal and external web-based applications by working with Information Security and the Web Team.Participates in Business Continuity and Disaster Recovery design, implementation, and testing.Creates and maintains documentation as it relates to system configuration, mapping, processes, and service records.Maintains technical adherence to external compliance mandates and assists in the development of policies and procedures.
KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of the practical application of engineering science and technology, including applying principles, techniques, procedures, and equipment to the design and production of technologies.Knowledge of applicable data privacy and security practices and laws.Ability to follow existing practices and develop new best practices and prescribed development methodologies in the performance of the above duties.Ability to conduct research into systems issues and products as required.Ability to communicate ideas in technical, business-friendly, and user-friendly language appropriate to both executive and managerial audiences.Strong customer service orientation.Ability to prioritize and execute tasks in a high-pressure, team-oriented, collaborative environment and to meet deadlines and multi-task while maintaining quality standards.High level of professionalism and interpersonal skills. Excellent critical thinking, analytical, and problem-solving skills.Ability to communicate in an articulate, professional manner and to build and sustain successful, professional relationships.General knowledge of network switches, firewalls, and routers.Excels in scripting languages such as PowerShell, Java, or asp.net.
REQUIRED QUALIFICATIONS:
Minimum of 7 years of experience including systems administration, administering a Windows based systems and AD, RDP, (Remote Desktop Protocol), Security and User Management, Disaster Recovery, and Documentation, and experience in software configuration management and advanced troubleshooting required.On-call (continuously or rotationally) to provide support required.
PREFERRED QUALIFICATIONS:
Bachelor’s degree in Computer Science, Information Technology, related field, or equivalent, preferred.Knowledge and experience with Identity and Access Management Systems preferred.Tenant Global Administrator for M365 experience preferred.
Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization.
Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission.
PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT:
Position is relatively sedentary in a normal office administrative environment involving minimum exposure to physical risks. Will use office equipment such as a computer/laptop, monitor, keyboard, and a general workstation set-up.
